Deal Manager – Lisbon, Portugal

Webhelp

Oferta de emprego publicado há .

We are hiring!

As a Deal Manager you will manage the whole deal lifecycle for specific deal types based on defined parameters utilizing effective and efficient methodologies.

Main Responsibilities

As a Deal Manager, you will:

  • Manage Sales and Customer expectations regarding time-to-completion for a given project;
  • Manage exceptions and escalations, handling customer expectation and satisfaction;
  • Maintain ongoing communication with both internal and external customers via telephone and/or email/IM for request’s status updates;
  • Understand and apply current business practices, proactively understanding requests’ priorities and provide prompt answers to critical deal according to assigner criteria.

We are looking for

  • Excellent command in English (minimum C1)
  • Relevant University Degree (preferable)
  • At least 2 years of experience In Business Administration/Logistics Support
  • Experience in IT Companies is a plus

Preferred skills

  • Excellent analytical and problem-solving skills
  • Capability to logically plan and set priorities, identify and resolve problems to produce measurable results
  • Ability to identify and analyse complex project, process and systems requirements
  • Excellent verbal and written communication skills
  • Proficiency in Microsoft Office

We offer you

  • Competitive wages (14 monthly payments per year)
  • Free Transportation
  • Monthly meal allowance
  • Health Insurance after 6 months
  • Personal development programs and mentoring to develop skills
  • Possibility to participate in a growing multicultural project
  • Good career prospects in a reputable company which rewards serious and hard workers
  • Workplace: Lagoas Park, Oeiras
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