Microsoft Office 365


Oferta de emprego publicado há .

A Datazone - Sistemas de Informação e Segurança é uma empresa de prestação de serviços de consultoria, desenvolvimento de software e formação. Na criação de valor para o cliente fornece soluções personalizadas e em conformidade com as actuais normas internacionais de qualidade.
Encontrando-se em fase de expansão da sua actividade, pretende identificar pessoas com elevado potencial para integrar a sua equipa de profissionais, a tempo inteiro.

We are looking for IT professionals that will be involved in the solution delivery and maintenance activities performed by an IT services team covering:
•Microsoft Office 365 Messaging & Communications global services


The main activities addressed by this global team are the implementation and support Microsoft Office 365 related applications worldwide. These teams oversee the project life cycle, from studies to the final delivery and global solution maintenance.


The candidates will join an existing technical team and their roles will require:

Profile A: Microsoft Office 365 senior service manager
•Functional knowledge of the Office 365 Suite of products
•Incident, Problem and Change Management support in an enterprise environment
•Tracking of services and coordination of response to operational issues raised (Performance management, QOS, IPC processes, Lifecycle in run mode, Service Improvement plan, Change requests, Services Requests, Incident backlog, …).
•Management of agreed KPI and Service Level Indicators.
•Manage required analysis and actions plan to eradicate issues related to run with multiple stakeholders and contributors.

Profile B: Security Expert with Microsoft Office 365 context / background
•Involvement in any security related topics for O365 suite
•Review regularly the CIS baseline and work with Security on approved settings
•Deliver recommendations on the security portals and different roles
•Deliver recommendations on the compliancy portals and different roles
•Microsoft 365 Security Administration (Exam MS-500) of MS Curriculum

Profile C: Microsoft Office 365 Power Apps specialist
•Implementation and administration of Microsoft Office 365 Power apps (PowerApps, Power Automate and Dynamics)
•SQL Server management concepts, Azure Active Directory, PowerShell, networking, Windows server administration, Domain Name System (DNS), Active Directory mobile device management, and alternative operating systems.

Profile D: Microsoft Office 365 Administrator
•Implementation and administration of Microsoft Office 365 suite of products
•Knowledge of SQL Server management concepts, PowerShell, networking, Windows server administration, Domain Name System (DNS), Active Directory mobile device management, and alternative operating systems.


Non-Technical Skills:
Must Have:
•Able to work in a global team and in a multiple cultural environment;
•Experience in working alongside internal and external providers, in an international context;
•Able to follow change management procedures and internal guidelines;
•Very good troubleshooting skills;
•Proactivity and results orientation;
•Strong tracking, coordination and planning skills;
•Ability to identify and implement process and/or application improvements;
•Strong analytical and problem-solving skills;
•Must be able to work on multiple simultaneous tasks with limited supervision. Ability to work effectively under pressure;
•Quick learner, motivated self-starter with a demonstrated ability to learn new technologies quickly;
•Excellent customer service, interpersonal, communication and team collaboration skills;
•Flexibility in working hours is required (as occasional over-time or weekend/holiday work);
•On-call permanency could be required.


•English - C1 - Proficient user - Interview in English will be required
(Common European Framework of Reference for Languages)
•French / German, valued

•Ability to travel / Ability to be relocated for short periods in other European countries

By applying for this position you will be included in our talent pool of IT professionals. We will use your personal data internally for recruitment purposes only.
You can ask us at any time to delete your CV and contact information from our database by contacting us.

Please apply with an English written CV .

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