IT Development Team Leader (m/f) – Lisbon

Teleperformance

Oferta de emprego publicado há .

Teleperformance Portugal is part of the Teleperformance group, worldwide leader in Customer Experience Management and shared services for international markets. With our team of 7.000 employees we are providing services to around 56 countries in 29 different languages.

In 2015, Teleperformance Portugal is considered for the sixth time the best company to work for in Portugal by the Great Place to Work Institute. Furthermore, we were awarded for the second time by Exame Magazine as one of the best companies to work for in Portugal and the best company within our sector.

Our team is characterized by its versatility and internationality. Our employees from around the world bring in a wide variety of experiences and skills.

Our company focuses highly on teamwork and familiarity between the people. This is how we transform passion into excellence.

As a young, dynamic team, we are committed to the success of our partners and dedicated to provide an outstanding performance for the customers to every extent.

Join us! Be part of a multicultural environment.

What will your position be?

The IT Development Team Leader will be responsible for the management and technical follow-up of the scripting and reporting Development Team, using Microsoft tools in the scope of services and IT solutions delivered to our partners.

Main responsibilities:

  • Ensure a proper project development and the implementation of best practices in terms of methodologies;
  • Ensure proper planning and project management (deliver with quality in the pre-agreed deadlines);
  • Develop, motivate and challenge the team;
  • Focus in the success of the company and the well-being of all employees.

Requirements:

  • Previous experience managing IT teams;
  • Proven know-how in Microsoft BI suite (SSRS, SSIS and SSAS);
  • Proven management and technical experience - highly skilled manager;
  • Knowledge about the contact center industry is a plus;

Knowledge of Altitude software (uCI 7.5) is a plus;

  • Fluent in Portuguese and English;
  • Degree in Computer Engineering by a top tier University.

Our offer:

Excellent work opportunity in a dynamic leading multinational company;

Possibility of cooperation with leaders in various industries;

Stable work and career progression;

Investment in training and personal development;

Modern, centrally located buildings with canteen facilities and an excellent public transportation connection;

Health Insurance;

Young, dynamic and multicultural environment;

Free organized sport activities and events every month.

Are You Excellent?

Then send us your CV to https://jobs.teleperformance.pt/pt-pt/Oportunidade...

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